PRIVACY POLICY

We collect personal information that is reasonably necessary for our functions, such as:

• Contact details (name, address, phone, email).
• Identification information (date of birth, driver's license).
• Financial details (banking information for billing).
• Sensitive information, where relevant to legal matters (e.g., health records, criminal history, racial or ethnic origin), only with your consent or as permitted by law.

We do not collect personal information unless it is necessary.

We collect information directly from you (e.g., via meetings, forms, emails, or our website contact form) or indirectly from third parties (e.g., courts, other lawyers, or experts) with your consent or as authorized by law.

We cannot guarantee the security of your personal information. The internet is not a secure environment. If you do use the internet to send us any information, including your email address, please be aware that it will be sent at your own risk.

We hold information securely in electronic and physical formats, using measures like encryption, access controls, firewalls, and secure storage facilities. We retain information only as long as needed for legal, business, or archival purposes, then securely destroy or de-identify it.

We collect, hold, use, and disclose personal information to:

• Provide legal services, including advice, representation, and dispute resolution.
• Manage client relationships, billing, and compliance with legal obligations.
• Communicate with you about our services.

We may disclose information to:

• Third parties involved in your matter (e.g., barristers, experts, courts) with your consent or as required by law.
• Service providers (e.g., IT support, cloud storage) under strict confidentiality.
• Regulatory bodies or law enforcement if legally required.

We do not use your information for direct marketing unless you consent. We do not sell personal information.

We may disclose personal information to overseas recipients (e.g., cloud service providers or international experts) in countries such as the United States, United Kingdom, or European Union member states. We take reasonable steps to ensure overseas recipients comply with Australian privacy standards or equivalent.

You have the right to:

• Remain anonymous or use a pseudonym where practical (though this may limit our ability to provide services).
• Access your personal information we hold, free of charge in most cases (we will respond within a reasonable time; exceptions apply, e.g., if access would pose a serious threat to safety).
• Request correction if information is inaccurate, outdated, or incomplete.

To make a request, contact our Privacy Officer (details below). We will notify you of our decision and reasons if access or correction is refused.

If you believe we have breached the Privacy Act or interfered with your privacy, please contact our Privacy Officer to lodge a complaint. We will investigate and respond within 30 days. If unsatisfied, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

For inquiries, access requests, corrections, or complaints, contact:

Privacy Officer
Hollingdales
L17, 2 The Esplanade Perth Western Australia 6000

Phone: 0438143309
Email: michael@hollingdales.com.au